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Available courses

Conflict Resolution and Management

Conflicts resolution and management is a unit of competency offered in TVET level 6 
Social Work and Community Development course qualification. This unit describes 
the competencies required to coordinate conflict resolution and management. It 
involves identifying target group, establishing conflict causes, developing conflict 
resolution measures, monitoring conflict resolution process, managing community 
conflicts and documenting conflict resolution and management activities. The 
significance of conflicts resolution and management to TVET level 6 Social Work 
and Community Development curriculum is to equip apprentice with knowledge and 
skills to demonstrate emotional intelligence, conflict resolution, boundary setting, 
nutrition and food supply and human growth development so as to fit well in 
workplace.
The critical aspect of competency to be covered include; demonstrate ability to 
mobilize target groups in conflict resolution, develop selection criteria to identify 
target group, develop assessment tools for both primary and secondary data sources, 
administer assessment tool, analyse findings, prepare reports, disseminate 
information, formulate conflict resolution programs, implement conflict resolution 
programs, develop monitoring tools, review conflict resolution measures and 
document conflict resolution and management activities. Basic Resources required 
include a functional office and fully equiped stipulated training office.
The unit of competency covers six learning outcomes. Each of the learning outcome 
presents; learning activities that covers performance criteria statements, thus creating 
trainee‟s an opportunity to demonstrate competecies stipulated in the occupational 
standards and content in curriculum. Information sheet provides; definition of key 
terms, content and illustration to guide in training. The competency may be assessed 
through written test, demostration, practical assignment, interview/oral questioning 
and case study. Self assessment is provided at the end of each learning outcome. 
Wholistic assessment with other units relevant to the industry sector workplace and 
job role is recommended.

Manage Community Based Groups

This unit describes the competencies required to manage community-based groups. It involves 
identifying target group, mobilizing target group, planning group meeting, organizing 
group leadership, developing group objectives, planning group activities, carrying out 
capacity assessment and carrying out group activities. It also entails monitoring, 
evaluating and documenting group activities. The significance of management of 
community-based groups in TVET level 6 Social Work and Community Development 
curriculum is to equip learners with knowledge and skills to demonstrate people 
management, team work, social welfare policies, basic accounting and nutrition, and 
food supply so as to suit well in the world of work.
The critical aspects of competency to be covered include; demonstrated ability to 
establish contacts with the social development officer and prepare reports, identify 
key contact persons in a group project, carry out sensitization, mobilization and 
registration of new group members, potray the ability to monitor, plan, develop and 
implement group activities and document group activities. The basic resources 
include a functional office and fully equipped simulated operations training office.
The unit of competency covers eleven learning outcomes. Each of the learning 
outcome presents; learning activities that covers performance criteria statements, 
thus creating trainee‟s an opportunity to demonstrate competencies stipulated in the 
occupational standards and content in curriculum. Information sheet provides; 
definition of key terms, content and illustration to guide in training. The competency 
may be assessed through written test, demonstration, practical assignment, 
interview/oral questioning and case study. Self assessment is provided at the end of 
each learning outcome. Holistic assessment with other units relevant to the industry 
sector workplace and job role is recommended